Barber, Salon & Clinic Loyalty Programmes

The challenge

Get clients rebooking on time, every time.

Sound familiar?

Clients stretch the time between appointments
Weekday chairs and treatment rooms sit empty
Clients drift to whoever has a slot free
Referrals happen, but nobody tracks or rewards them

Due for a trimRebook & save 10%

It's been 5 weeks since your last cut

Who it's for

Beauty businesses we work with

Barbershops

Reward regular cuts and fill quiet weekday chairs.

Hair salons

Remind clients when they're due and reward rebooking.

Beauty salons & nail bars

Reward treatments, add-ons and referrals.

Aesthetic clinics

Discreet, premium rewards and timely treatment reminders.

Bring clients back when they're due

Most clients don't leave because they're unhappy. They just leave it a bit longer between appointments, or book wherever has a slot. We send a timely reminder when someone is due back, with a reward for rebooking, so your regulars stay regular.

Turn happy clients into referrals

Beauty businesses grow by word of mouth. A referral reward gives both your client and their friend a reason to book, and you can see exactly who is bringing in new business.

Fill quiet chairs and treatment rooms

Geofenced alerts and SMS and email campaigns go out on your quieter days, offering a reason to book a slot that would otherwise be empty. For aesthetic clinics we keep rewards discreet and premium, built around your treatments and your brand.

More than a loyalty card

Every Star Loyalty programme for beauty businesses includes geofenced notifications, which reach members when they're close by, and SMS & email campaigns to fill your slow days. We report on the visits and revenue each campaign brings back. Our clients see an average 30% increase in returning customers.

Beauty businesses we work with locally

We support beauty businesses in Hertford, Ware and Harlow, and across central London in Soho, Marylebone, Fitzrovia, Covent Garden and Mayfair.

What we set up

The complete toolkit for beauty.

Loyalty programmes

Branded digital stamp cards, points and tiered rewards that turn one-off visits into a habit.

Learn more

Geofenced notifications

When a loyalty member walks near your venue, their phone shows a timely nudge — at the moment they can act on it.

Learn more

SMS & email campaigns

Targeted SMS and email campaigns that bring people in on your slowest days — plus win-backs and birthday offers.

Learn more

Digital wallets

Loyalty cards that live in your customers' Apple Wallet and Google Wallet — no app, no paper, no lost cards.

Learn more

Customer insights

Clear monthly reporting on who your regulars are, who's gone quiet and what keeps people coming back.

Learn more

How it works

From first visit to loyal regular in four steps

A done-for-you process. You run your business — we build, launch and manage the programme that keeps customers coming back.

01

Discover

STEP 01 — DISCOVER

Brand it your way

We start with a short discovery call to understand your customers, your margins and what a 'regular' looks like for you. Then we design a programme in your colours, with your logo and your tone of voice — so it feels like part of your business, not a bolt-on.

STEP 02 — DESIGN

Choose what to reward

Visits, spend, referrals, reviews, off-peak bookings, trying a new menu item — we help you decide which behaviours actually grow your business, and build rewards that cost you little but feel generous to customers.

STEP 03 — LAUNCH

Set the rules & go live

We set up the digital loyalty card, QR codes for your counter or reception, staff briefing notes and launch messaging. Customers join in seconds from their phone — no app download needed.

STEP 04 — GROW

Measure and improve

Each month we review who is coming back, who has gone quiet and what is working. Then we run targeted campaigns — win-backs, birthdays, quiet-day boosts — to keep repeat visits climbing.

FAQ