Privacy policy
How we collect, use and protect your information.
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Who we are
Star Loyalty ("we", "us") is a loyalty and retention agency based in Hertford, Hertfordshire. For any privacy questions, contact us at the email address shown on our contact page.
What we collect
When you use our contact form we collect your name, business name, email address, phone number (optional) and message, so we can respond to your enquiry.
How we use it
We use your information only to respond to your enquiry and, where you've asked us to, to provide our services. We do not sell your data.
Lawful basis
We process enquiry data on the basis of legitimate interests (responding to your request) and, for clients, performance of a contract.
How long we keep it
Enquiry data is kept for up to 24 months unless you become a client, after which we retain records as required by law.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to complain to the Information Commissioner's Office (ico.org.uk).
Cookies
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